Fixing Long-Term Care Act, 2021 (FLTCA)
Things to Know
We
are pleased to provide updates to the Dundas Manor website to ensure
compliance with the new Fixing Long-Term Care Act, 2021 (FLTCA) and
its general regulation. This new framework is in force on April 11, 2022, with
built-in transition time to comply with certain components.
272.
(1) Every licensee of a long-term care home shall ensure that they have a
website that is open to the public and includes at a minimum,
(a)
the physical address of the long-term care home.
(b)
the approximate number of licensed beds at the home.
(c)
direct contact information, including a telephone number and email address that
are monitored regularly for,
(i)
the licensee or a senior officer of the licensee or, in the case of a municipal
home or a First Nations home approved under Part IX of the Act, a person who is
on the committee of management,
(ii)
the Administrator,
(iii)
the Director of Nursing and Personal Care, and
(iv)
all Infection Prevention and Control leads for the home.
(d)
the Ministry’s toll-free telephone number for making complaints about homes.
(e)
the current annual report required under subsection 168 (1);
(f)
the current version of the emergency plans for the home as provided for in
section 269; and
(g)
the current version of the visitor policy made under section 268.
Details
Dundas Manor
About
Dundas Manor is a 98-bed
long-term care home located in rural Winchester, ON. We are known far and wide for the excellence
in resident care & services provided for the past 45 years to seniors in our
community.
Our
home has a commitment statement that directs the care we provide to our
residents. We value the input and
feedback from our families, community, and stakeholders to continue to improve
the care and services in our home.
Dundas
Manor is a not-for-profit long-term care home that has been approved for
redevelopment in the future. We look
forward to growing our home and remaining a centre for excellence and care in
the decades to come.
Contacts
Administrator: Susan Poirier RN BScN
Director of Nursing: Ursula
Lamoureux RN, GNC (c)
Infection Prevention and Control
Lead: Dara Ferguson, RPN
Complaints
- Report
an urgent complaint:
- Call the Long-Term Care Family Support and Action
Line at toll-free 1-866-434-0144
- Hours of operation: 8:30 am to 7:00 pm, 7 days a week
- For
non-urgent complaints, please visit the Ministry of Long-Term Care website at: https://www.ontario.ca/page/long-term-care-home-complaint-process
- For
the Patient Ombudsman of Ontario:
- 1-888-321-0339
- Hours of operation: 9:00 am to 4:00 pm, Monday to Friday
RELEVANT DOCUMENTS
Continuous Quality Improvement Annual Report
Current Annual Report
Emergency Plans
Visitor Policy
Air Conditioning
- All Dundas Manor resident rooms have been fully air-conditioned since the summer of 2021.